FAQs
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to book@zhidianintl.com
About product issues
Our books cater to a wide range of ages, from toddlers to teenagers, including early learning books, puzzles, focus training materials, and world classics. Each book is clearly labeled with the appropriate age group.
We recommend selecting books based on your child’s interests, age, and reading level. You can browse our website categories like “Alphabet Learning,” “Mazes & Focus Training,” and “Classics.”
About order issues
Yes, free shipping applies to international orders over $35, except for countries under sanctions.
Shipping typically takes 7-15 business days, depending on your location.
Yes, as long as the book is in its original, unused condition. Please contact us via email or fill out the return form. For more details, refer to our “Return & Refund Policy” page.
We offer customization options, especially for schools and educational institutions. Please contact us via email for more details.
Once your order is shipped, you will receive an email with tracking details. You can also check the status on our “Order Tracking” page.
We accept credit cards (Visa, MasterCard, American Express), PayPal, and other major payment methods.
You can reach us via email at [your-book@zhidianintl.com] or visit our “Contact Us” page. We will respond to your inquiry within 1-2 business days.
Yes, we offer gift-wrapping options, which you can select during checkout.
If you have any other questions, feel free to contact our customer support team!
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